Welcome to SoloGo, the online travel portal that provides a one-stop solution for all your travel needs. Before you use our services, please read these Terms and Conditions carefully. By using our services, you agree to be bound by these Terms and Conditions.
Service Description: SoloGo is an online travel portal based in New Delhi, India, offering various travel services such as Air ticket booking, Hotel Booking, Bus Booking, Cab/Car Booking, Domestic & International Holiday Packages, Visa Services, Corporate Events, Social Gatherings, Destination Weddings etc. We provide you with a platform to browse and book travel-related services offered by third-party vendors.
User Eligibility: To use our services, you must be 18 years of age or older. If you are below 18 years of age, you may use our services only with the involvement and consent of a parent or guardian.
Registration: To use our services, you may be required to create an account on our website. You must provide accurate and complete information while creating your account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. We reserve the right to terminate your account without notice if we suspect any fraudulent or illegal activity.
Booking: You may browse and book various travel-related services available on our website. We act as an intermediary between you and the third-party vendor providing the service. All bookings are subject to availability and confirmation by the third-party vendor. We are not responsible for any errors or omissions made by you while making a booking. You are responsible for providing accurate and complete information while making a booking.
Payment: Payment for the services booked through our website must be made at the time of booking. We accept various payment methods, including credit cards, debit cards, net banking, and wallets. We use industry-standard encryption to protect your payment information. We reserve the right to cancel any booking if payment is not received or payment information is incorrect.
Cancellation and Refund: The cancellation and refund policies for each service vary and are subject to the terms and conditions of the third-party vendor providing the service. We will not be responsible for any cancellation or refund of services booked through our website. However, we will assist you in contacting the third-party vendor to request a cancellation or refund.
Travel Documents: It is your responsibility to ensure that you have all the necessary travel documents, including valid passports, visas, and travel insurance, required for your travel. We will not be responsible for any loss or damage arising due to your failure to obtain the necessary travel documents.
Liability: We act as an intermediary between you and the third-party vendor providing the service. We do not endorse or guarantee the services provided by the third-party vendor. We will not be responsible for any loss or damage arising due to the services provided by the third-party vendor. However, we will assist you in resolving any disputes with the third-party vendor to the best of our abilities.
Intellectual Property: All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of SoloGo or its content suppliers and is protected by Indian and international copyright laws.
Modification of Terms and Conditions: We reserve the right to modify these Terms and Conditions at any time without prior notice. You are responsible for regularly reviewing these Terms and Conditions. Your continued use of our services after any modifications to these Terms and Conditions will constitute your acceptance of such modifications.
Governing Law and Jurisdiction: These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or related to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in New Delhi,
General Terms
1.1 SoloGo is a travel company based in New Delhi, India, that provides a wide range of travel services, including air ticket booking, hotel booking, bus booking, cab/car booking, domestic & international holiday packages, visa services, corporate events, social gatherings, destination weddings, and other travel-related services.
1.2 By using our website, you agree to these Terms and Conditions, which govern the relationship between SoloGo and its customers.
1.3 These Terms and Conditions apply to all users of our website, including those who browse the website and those who use the website's services.
1.4 The website may be modified, updated, or changed from time to time without notice.
1.5 The terms "we," "us," and "our" refer to SoloGo Travel Company.
Booking Policies
2.1 All bookings made through SoloGo website are subject to availability and confirmation.
2.2 The prices displayed on the website are subject to change without prior notice.
2.3 We reserve the right to change or cancel any booking in the event of any error, mistake, or omission, even after the booking has been confirmed.
2.4 All bookings made through SoloGo website are non-transferable.
2.5 Cancellation and refund policies vary by service and vendor, and are subject to the terms and conditions of the individual service providers.
Payment Policies
3.1 All bookings made through SoloGo website must be paid for in full at the time of booking.
3.2 We accept various payment methods, including credit/debit cards, net banking, and other electronic payment methods.
3.3 Payment processing fees may apply to certain payment methods.
3.4 We do not store any credit card or payment information on our servers.
Liability and Indemnification
4.1 We act solely as an intermediary between our customers and service providers, and we do not provide any warranty or guarantee with respect to the services provided by third-party vendors.
4.2 We shall not be liable for any loss, damage, injury, or expense caused by any act or omission of any third-party vendor.
4.3 Our liability shall be limited to the amount paid by the customer for the relevant service.
4.4 The customer agrees to indemnify, defend, and hold harmless SoloGo and its officers, directors, employees, and agents from and against any claims, damages, liabilities, costs, and expenses arising out of or in connection with the customer's use of our services.
Privacy Policy
5.1 Our Privacy Policy outlines how we collect, use, and protect the personal information of our customers.
5.2 We will not share or sell any personal information collected through our website, except as required by law or as necessary to provide our services.
5.3 By using our website, you agree to the terms of our Privacy Policy.
Governing Law and Jurisdiction
6.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of India.
6.2 Any dispute arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.
Miscellaneous
7.1 These Terms and Conditions constitute the entire agreement between SoloGo and its customers with respect to the use of our website and services.
7.2 If any provision of these Terms and Conditions is deemed to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
7.3 We reserve the right to modify, update, or change these Terms and Conditions at any time without notice.
7.4 The headings used in these Terms and Conditions