SoloGo Terms & Conditions

Welcome to SoloGo, your trusted Online Travel Agency for all your travel needs. Please read these Terms & Conditions carefully as they govern your use of our services, website, mobile applications, and other platforms. By accessing or using our services, you agree to abide by these terms and conditions.

1. Definitions:

SoloGo: SoloGo refers to the online travel agency and its associated platforms, including but not limited to the website www.SoloGo.in, the SoloGo Partner App (for Travel Agents), and the SoloGo B2C App (for B2C Customers).

Services: SoloGo provides a wide range of travel-related services, including information, pricing, availability, and booking/reservation of air tickets, hotels, buses, cars, domestic and international tour packages, visa processing, and other travel-related services. SoloGo acts as an aggregator for these services and is not the owner of any airline, hotel, bus, car, cruise, or other service provider.

Offline Series Fares: These are special fares available on our portal 24/7/365.

Support: SoloGo offers 24x7 support through email at info@SoloGo.in and via Call or WhatsApp at +91 8178 69 69 63.

2. Booking and Reservations:

SoloGo provides information on various travel services, including but not limited to air tickets, hotels, buses, and tour packages. When you make a booking or reservation through SoloGo, you are bound by the terms and conditions of the respective service providers, including their refund policies.
3. Pricing and Availability:

SoloGo strives to provide accurate and up-to-date pricing and availability information. However, prices and availability are subject to change without notice. We recommend verifying prices and availability with the respective service providers before making a booking.
4. Lowest Air Fares:

SoloGo is known for offering competitive airfares for domestic and international flights. We work with multiple airlines to provide you with the best options. However, prices may vary depending on factors beyond our control.
5. Marketing, Sales, and Support:

SoloGo boasts an efficient and enthusiastic marketing, sales, and support team operating in all states of India to assist you with your travel inquiries and bookings.
6. Mobile Applications:

SoloGo offers full-featured B2B and B2C mobile applications, available for download on Google Play Store and Apple App Store. These apps provide convenient access to our services and bookings.
7. Collaborations:

SoloGo collaborates with leading airlines, Global Distribution System (GDS) partners, API providers, and other aggregators to offer a wide range of travel services to our customers.
8. Contact Information:

For 24x7 support, you can reach us via email at info@SoloGo.in or through Call or WhatsApp at +91 8178 69 69 63.
9. Refund Policies:

SoloGo acts as a service aggregator and is not the owner of any airline, hotel, bus, car, cruise, or other service. Therefore, refund policies for cancellations and changes are governed by the respective service providers. It is your responsibility to familiarize yourself with and adhere to the refund policies of the service providers you engage with through SoloGo.
10. Changes to Terms & Conditions:

SoloGo reserves the right to modify these Terms & Conditions at any time. We will notify you of any changes via our website or other appropriate channels. Your continued use of our services after such modifications constitutes your acceptance of the updated terms.
11. Governing Law:

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in India.
Thank you for choosing SoloGo as your travel partner. We look forward to serving you and making your travel experiences enjoyable and hassle-free. If you have any questions or concerns, please don't hesitate to contact us. Safe travels!

12. User Responsibilities:

When using SoloGo's services, you agree to provide accurate and complete information for booking purposes. It is your responsibility to ensure that the information you provide is up-to-date and correct. SoloGo is not liable for any issues arising from inaccurate or incomplete information.

You are responsible for maintaining the confidentiality of your account information, including login credentials for our website and mobile applications. Any activity that occurs under your account is your responsibility.

13. Privacy Policy:

Your privacy is important to us. Please review our Privacy Policy, which outlines how SoloGo collects, uses, and protects your personal information. By using our services, you consent to the terms of our Privacy Policy.
14. Termination of Services:

SoloGo reserves the right to terminate or suspend your access to our services at our discretion, without prior notice, if we believe you have violated these Terms & Conditions or engaged in any unlawful or inappropriate activities.
15. Intellectual Property:

All content on SoloGo's website, mobile applications, and other platforms, including text, graphics, logos, images, and software, is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or modify any content without our written permission.
16. Limitation of Liability:

SoloGo strives to provide accurate and reliable information and services. However, we do not guarantee the accuracy, completeness, or reliability of our content or services. We are not responsible for any errors, omissions, or inaccuracies in the information provided.

SoloGo is not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our services, including but not limited to lost profits, data loss, or business interruption.

17. Indemnification:

You agree to indemnify and hold SoloGo, its employees, agents, and partners harmless from any claims, damages, losses, or expenses (including attorney's fees) arising from your use of our services, your violation of these Terms & Conditions, or your infringement of any intellectual property or other rights of any third party.
18. Force Majeure:

SoloGo shall not be liable for any delay or failure to perform its obligations under these Terms & Conditions due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, government actions, and disruptions in telecommunications or internet services.
19. Entire Agreement:

These Terms & Conditions constitute the entire agreement between you and SoloGo and supersede all prior agreements and understandings, whether oral or written.
20. Contact Us:

If you have any questions or concerns about these Terms & Conditions, please contact us at info@SoloGo.in or via Call or WhatsApp at +91 8178 69 69 63.
By continuing to use SoloGo's services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. We appreciate your trust in us as your travel partner and are committed to providing you with exceptional service. Safe and happy travels with SoloGo!

Moreover 

Please read these Terms and Conditions carefully. By using our services, you agree to be bound by these Terms and Conditions.

1. Service Description: SoloGo is an online travel portal based in New Delhi, India, offering various travel services such as Air ticket booking, Hotel Booking, Bus Booking, Cab/Car Booking, Domestic & International Holiday Packages, Visa Services, Corporate Events, Social Gatherings, Destination Weddings etc. We provide you with a platform to browse and book travel-related services offered by third-party vendors.
2. User Eligibility: To use our services, you must be 18 years of age or older. If you are below 18 years of age, you may use our services only with the involvement and consent of a parent or guardian.
3. Registration: To use our services, you may be required to create an account on our website. You must provide accurate and complete information while creating your account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. We reserve the right to terminate your account without notice if we suspect any fraudulent or illegal activity.
4. Booking: You may browse and book various travel-related services available on our website. We act as an intermediary between you and the third-party vendor providing the service. All bookings are subject to availability and confirmation by the third-party vendor. We are not responsible for any errors or omissions made by you while making a booking. You are responsible for providing accurate and complete information while making a booking.
5. Payment: Payment for the services booked through our website must be made at the time of booking. We accept various payment methods, including credit cards, debit cards, net banking, and wallets. We use industry-standard encryption to protect your payment information. We reserve the right to cancel any booking if payment is not received or payment information is incorrect.
6. Cancellation and Refund: The cancellation and refund policies for each service vary and are subject to the terms and conditions of the third-party vendor providing the service. We will not be responsible for any cancellation or refund of services booked through our website. However, we will assist you in contacting the third-party vendor to request a cancellation or refund.
7. Travel Documents: It is your responsibility to ensure that you have all the necessary travel documents, including valid passports, visas, and travel insurance, required for your travel. We will not be responsible for any loss or damage arising due to your failure to obtain the necessary travel documents.
8. Liability: We act as an intermediary between you and the third-party vendor providing the service. We do not endorse or guarantee the services provided by the third-party vendor. We will not be responsible for any loss or damage arising due to the services provided by the third-party vendor. However, we will assist you in resolving any disputes with the third-party vendor to the best of our abilities.
9. Intellectual Property: All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of SoloGo or its content suppliers and is protected by Indian and international copyright laws.
10. Modification of Terms and Conditions: We reserve the right to modify these Terms and Conditions at any time without prior notice. You are responsible for regularly reviewing these Terms and Conditions. Your continued use of our services after any modifications to these Terms and Conditions will constitute your acceptance of such modifications.
11. Governing Law and Jurisdiction: These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or related to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in New Delhi,

 

1. General Terms

1.1 SoloGo is a travel company based in New Delhi, India, that provides a wide range of travel services, including air ticket booking, hotel booking, bus booking, cab/car booking, domestic & international holiday packages, visa services, corporate events, social gatherings, destination weddings, and other travel-related services.

1.2 By using our website, you agree to these Terms and Conditions, which govern the relationship between SoloGo and its customers.

1.3 These Terms and Conditions apply to all users of our website, including those who browse the website and those who use the website's services.

1.4 The website may be modified, updated, or changed from time to time without notice.

1.5 The terms "we," "us," and "our" refer to SoloGo Travel Company.

2. Booking Policies

2.1 All bookings made through SoloGo website are subject to availability and confirmation.

2.2 The prices displayed on the website are subject to change without prior notice.

2.3 We reserve the right to change or cancel any booking in the event of any error, mistake, or omission, even after the booking has been confirmed.

2.4 All bookings made through SoloGo website are non-transferable.

2.5 Cancellation and refund policies vary by service and vendor, and are subject to the terms and conditions of the individual service providers.

3. Payment Policies

3.1 All bookings made through SoloGo website must be paid for in full at the time of booking.

3.2 We accept various payment methods, including credit/debit cards, net banking, and other electronic payment methods.

3.3 Payment processing fees may apply to certain payment methods.

3.4 We do not store any credit card or payment information on our servers.

4. Liability and Indemnification

4.1 We act solely as an intermediary between our customers and service providers, and we do not provide any warranty or guarantee with respect to the services provided by third-party vendors.

4.2 We shall not be liable for any loss, damage, injury, or expense caused by any act or omission of any third-party vendor.

4.3 Our liability shall be limited to the amount paid by the customer for the relevant service.

4.4 The customer agrees to indemnify, defend, and hold harmless SoloGo and its officers, directors, employees, and agents from and against any claims, damages, liabilities, costs, and expenses arising out of or in connection with the customer's use of our services.

5. Privacy Policy

5.1 Our Privacy Policy outlines how we collect, use, and protect the personal information of our customers.

5.2 We will not share or sell any personal information collected through our website, except as required by law or as necessary to provide our services.

5.3 By using our website, you agree to the terms of our Privacy Policy.

6. Governing Law and Jurisdiction

6.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of India.

6.2 Any dispute arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.

7. Miscellaneous

7.1 These Terms and Conditions constitute the entire agreement between SoloGo and its customers with respect to the use of our website and services.

7.2 If any provision of these Terms and Conditions is deemed to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

7.3 We reserve the right to modify, update, or change these Terms and Conditions at any time without notice.

7.4 The headings used in these Terms and Conditions